About Us

Hi! I’m A.Santhakumaran ACXS

An Award Winning CX Specialist | Founder CX Expert Asia | Thinker 360 - Top 5 Global CX Influencer | Global Keynote Speaker | CX Awards Judge | ENGATI's BUSINESS TRANSFORMATION-222 TOP influencers in 2022


At CX PowerCert Services, we specialize in unleashing the full potential of Customer Experience Management (CEM) for businesses. Our headquarters is strategically located in the heart of Kuala Lumpur, Malaysia, serving as a hub for delivering world-class CEM training and consulting solutions.  

Our Vision: To empower organizations with the knowledge and skills to lead in delivering exceptional customer experiences that drive growth and loyalty. 

Our Mission: To be the trusted partner of choice for businesses seeking to excel in Customer Experience Management, providing tailored training and consulting services that deliver tangible results. 

Meet Our Principal Consultant: Santhakumaran Atmalingam CX PowerCert Services is led by our esteemed Principal Consultant, Santhakumaran Atmalingam. Santhakumaran is a globally renowned and award-winning Customer Experience Specialist, recognized for his outstanding contributions to the field. With his guidance, we aim to transform businesses into CX-driven leaders.Key Offerings:

  • Training Excellence: Our training programs are meticulously crafted to suit the unique needs of your organization. We equip your team with cutting-edge insights, strategies, and tools to excel in customer-centric practices.
  • Consulting Expertise: Our consulting services are founded on industry best practices and led by seasoned professionals. We work in close collaboration with your team to develop customized CX strategies and solutions that yield tangible, positive outcomes.
Why Choose CX PowerCert Services:
  • Global Reach, Local Expertise: We offer a global perspective infused with local market insights, making us a valuable resource for businesses in Malaysia and beyond.
  • Proven Success: Our impressive track record is built on successful transformations, enabling businesses to enhance customer experiences and achieve sustainable growth.
  • Award-Winning Leadership: Santhakumaran Atmalingam, our Principal Consultant, brings award-winning expertise to every engagement, ensuring your organization is in capable hands.
Let's Transform Together: At CX PowerCert Services, we understand that every customer interaction is a chance to create a memorable experience. Join us on a journey of customer-centric excellence, where we unlock the potential for enduring success together.Contact Us: CX PowerCert Services [Your Contact Information]Together, let's redefine the customer experience landscape and set your business on a path to extraordinary customer satisfaction and loyalty. Choose CX PowerCert Services as your trusted partner in Customer Experience Management.

Team profile

We work as equals, celebrate as a team & have fun with each other.

Azri Hashim

CX Consultant

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